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MTN postpones mobile data prices increment

MTN Ghana has announced a postponement in the implementation of its new data prices scheduled for November 14, 2022.

The delay in the implementation is to allow for broader stakeholder alignment. The current data tariff plans will continue until further notice.

On November 11, 2022, MTN Ghana announced a 15% upward review of its mobile data prices for both Pay Monthly and Pay-As-You-Go customers.

The review was going to impact data bundle offers available on the short code 138 &170, as well as purchases through Electronic Voucher Distribution (EVD), MTN Pulse, and Data Zone except for XtraTime.

A press release copied to maintained that “MTN remains committed to investing USD1 Billion by 2025 to continue to expand its network and improve customer experience. In line with our Ambition 2025 strategy, our purpose is to lead digital solutions for Africa’s progress”.

Below are detailed examples of how customers’ bundles were expected to be calculated.

A GhS3 bundle gives you 476 MB of Data, from Mon. November 14, 2022, GhS3 bundle will give you 410 MB
A GhS5 bundle gives you 602 MB of Data, from Mon. November 14, 2022, GhS5 bundle will give you 525 MB
A GhS10 bundle gives you 971 MB of Data, from Mon. November 14, 2022, GhS10 bundle will give you 845 MB
A GhS30 bundle gives you 2803MB of Data, from Mon. November 14, 2022, GhS30 bundle will give you 2153.63MB

This price increase does not apply to Fiber Broadband and Fixed Wireless Access (4G Router / Turbonet) customers.

Explaining the reason for the upward review of the Data Bundle prices earlier, the Chief Commercial Officer for MTN, Mr. Noel Kojo-Ganson said the review was necessitated by the recent economic shifts leading to increasing cost of operations.

“These economic shifts have impacted us directly and for us to ensure we have the right balance; we have had to consider price increases in various segments of our business.”

Mr. Kojo-Ganson added, “MTN recognises that we are in very tough times and would like to assure our Customers that we will continue to offer them the convenience and flexibility in the purchase of data bundles at their desired price points via the MTN Flexi and Non-Expiry Bundles. Also, customers will continue to enjoy the 50% bonus incentive on MyMTN App & MoMo (valid for 7 days) for 4G customers”.

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