MTN Ghana says Illegal Mining activities contribute to Network Challenges

MTN Ghana has stated emphatically that a number of illegal mining activities across the country contribute to fibre cuts, which subsequently affect the network of many users.

“The company’s fibre optic cables are laid beneath the ground and any activity on the ground that disrupt the cables contribute to a change in the network system”.

MTN Ghana’s Network Operations Manager for South West, Maxwell Acquah, made the statement at Twifo Praso in the Central Region, where the company engaged a cross section of residents on activities of MTN.

Issues discussed included Mobile Money operations, network improvement strategies, cybersecurity awareness and its sustainability pillars.

Maxwell Acquah explained that construction activities at places where the company’s cables were laid, directly or indirectly alter the fibre optic cables and further impact the network system.

He however called on Ghanaians to report any fibre cut issues to the nearest MTN office for a quick resolution.

The Corporate Services Advisor for South-west, Kennedy Ofosuhene stressed on the importance of feedback to MTN Ghana and assured the people of quality services.

He mentioned a number of interventions being made by MTN Ghana, such as the construction of Children’s ward for the Twifo Praso Polyclinic amongst similar interventions in many hospitals across the country.

Mr Ofosuhene hoped the continuous engagement would enhance the relationship of the company and customers.

The District Chief Executive for Twifo Atti-Morkwa, Isaac Yawson, noted that there had been significant improvement in network coverage in the area, highlighting that eight new sites had been deployed in the district.

The MTN team also visited Twifo Praso Senior High School, where they engaged approximately 300 students on the MTN BRIGHT Scholarship sheme, cybersecurity, and related processes.

During the session, a strong call was made for all stakeholders to protect the fibre optic infrastructure.